WA-Richland

We just closed our home purchase transaction a few days ago, we want to thank Loan Factory and especially Ryan and Steve, who handled our loan application and helped facilitate the closing process. They are the experts in the mortgage industry and they truly know what they are doing. They have been very helpful and responsive since the beginning, answering our questions, addressing our concerns, and actively working on our loan application to make it move forward. The result is a very smooth closing process, both us and the sellers are very happy. I had worked with Loan Factory multiple times in the past, they helped me get a very low interest rate in our last refinance of our current home. None of my friends has a rate better than that! And I want to call out that they have a well designed loan application portal and overall process, including the rate monitoring and lock process. I highly recommend Loan Factory to anyone with mortgage/refinance needs, they truly stand out in the mortgage industry and can deliver the best result!

Thanks em Ryan

Great service. My loan officer was very helpful and always willing to explain things and answer any questions that I had. Highly recommend!

throughout the years I've been through the home purchasing process 4 separate times. This has by far been the straight forward, and easy time I have every had. They know there stuff, and simply get it done.

Steve and Minh did my loan and I’m very happy about it

Eddie Troung was awesome. We live across the country but he was able to accommodate us being in different time zones and answered all of our questions in a timely manner. He walked us through step by step with all of the paperwork. Being bilingual was extremely helpful.